When one of our emails lands in your inbox, it’ll look like this:
Before you open it, you’ll be able to tell a lot about the flights within. Specifically, the destination, the price, the travel dates and the airline. You’ll also see if there are any special features, like if it comes with luggage included, if it’s non-stop, or if it includes peak dates.
Like what you see? Open it up!
Right at the top of the page, you’ll see an image of the destination, and, underneath it, a headline about the flights included.
Beneath that, you’ll see the price range of the flights we’ve found and the savings you could make based on what you’d normally expect to pay. To figure that out, we usually look at whether the flight is non-stop, includes luggage, or has availability during a peak season, because these will all affect the typical price of the flight.
On the line below, we’ll list any relevant features of the flights (e.g. Xmas, long weekends, etc.) as ‘tags’. You can search for trips with specific tags using the filters in your Members Lounge.
In the green box, you’ll find ‘Jack’s Take’. This is the spot where Jack will share what’s so special about the flights, why they’re worth your attention, or even just an extra travel tip.
In the blue boxes below you’ve got:
- The travel dates, which we always express as a range of months. We’ll always note if you can expect peak dates, or if those months cover all routes in the email. E.g. “excl. Xmas” or “varies by route”.
- A list of the airline(s) operating the flights.
- The bags and fees information. Here, we will list if cabin or checked bags are included in the fare, and if not, we’ll tell you how much they cost.
- Finally, based on our experience, we will make a judgment on how long we think the fare will last before the price jumps back up. This is just a guideline, so it’s usually a good idea to book the flights we find as soon as you can if you like what you see! Fares can change at any time!
Next, you’ll see a blurb about the flight written by one of our (very human) Navigators. We’ll usually outline any relevant details you might need to know about the fares, and then we’ll include our expert Jack’s tips for your visit. These tend to be interesting and unusual things to do and see — we pride ourselves on steering clear of the tourist traps to earn you serious brownie points with your travel buddies.
For extra inspo, try clicking one of the in-text links; chances are, it’ll take you somewhere cool!
Note: We are not affiliated and do not receive any fees from the websites we link in the introduction. Our only incentive is to inspire your future travels!
Now to the main event, the flights! You’ll find them in the blue box titled ‘Taking off’.
You’ll only see the routes that are relevant to your own departure airports (which you can change at any time in your Members Lounge). If you click into a route, you’ll be taken to Members Lounge, where you’ll usually see a handful of specially curated trips that have the best dates or prices. If you click on any flight, it will link you directly to where you can book.
If you’d like to see all the dates available, just click the orange ‘See all dates & routes button’.
Next, you'll see any important notices we want to give you—it might be worth adding new airports to your profile so you receive more Flights and inspiration, or updating your dream destinations so we know where you'd like to go! Anything here is worth reading to make sure you're getting the most out of your membership.
Occasionally, if it’s a lesser-known destination or we’ve got some extra know-how, we may include an ‘After you land’ section. Here, we would provide extra detail and practical tips on what to do after touching down.
If you’ve still got a burning question after reading one of our emails, you can use the link shown above to ask our Member Experience team.
Below that, you’ll find a link to read more from our Navigators — we’ve got lots more articles on our website about different destinations, airlines, how to find cheap flights, and lots more juicy nuggets of gold. You can also give us your feedback on the email by clicking on one of the emojis.
Finally, you can let us know if you do end up booking a trip by clicking on ‘Tell us for a shot at a free flight’. We love reading all about your adventures!
And if you ever have any travel-related questions or just feel like saying hello, make sure to drop us a message on our socials :-)
For more information on Jack’s Flight Club membership, you can visit our F.A.Q. page.
You can also see our Takeoff pricing and sign up.